The Next Era of Engage
Our AI-native platform delivers adaptive, intelligent, and seamless customer experiences.
What Makes Engage Different?
Our process blends intelligent automation with human oversight for optimal results.
Throughout every step, we maintain full transparency and collaborate closely with you - ensuring control, clarity, and confidence.
Engage empowers businesses to:
- Exceed modern customer expectations
- Realize radical time to value
- Deliver market leading, innovative solutions

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Virtual Agents
Intelligent Virtual Agents that deliver natural, empathetic interactions.
Rapid
Automation Builder
Intuitive interface, swiftly creates and launches automation workflows.
Automated
Workflow Discovery
Autonomously identifies new automation opportunities.
Insights360™
Integration
Seamlessly integrates with our end-to-end analytics engine to analyze customers’ call experiences.
AI AT THE CORE
Delivers flexible automation and a unified omnichannel experience
ADAPTIVE CUSTOMER JOURNEYS
Leverages AI intelligence and Insights360™ for personalized experiences
RADICAL TIME TO VALUE
Go live in weeks and scale high-impact workflows without IT bottlenecks
VOICE-LED, HUMAN CENTRIC
Natural, empathetic interactions at scale, starting with voice
Ready to see Mosaicx in action?
"Engage goes beyond static automation, creating personalized customer experiences and reducing friction in the support journey. The deep integration of generative AI and intelligent automation throughout the platform reinforces Mosaicx as a true innovator in AI-powered enterprise customer engagement.”
Alpa Shah, Global Vice President
CX Practice at Frost & Sullivan
Mosaicx | ||
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Feature | Traditional Systems | |
AI-Native
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No
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AI at our core—built from the ground up for seamless advanced AI.
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Omnichannel Experience
|
Limited
|
Voice-led, human-centric—unified, customer focused omnichannel communication.
|
Radical Time to Value
|
Months or years for integration
|
Go live in 90 days or less—rapid deployment, fast results.
|
Integrations
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Limited
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Seamless integration with contact centers, CRMs, and more.
|
Data & Security
|
Limited
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Enterprise-grade security and compliance, including SOC 2 & HIPAA
|