The Next Era of Engage

Our AI-native platform delivers adaptive, intelligent, and seamless customer experiences.

 

What Makes Engage Different?

Our process blends intelligent automation with human oversight for optimal results.

Throughout every step, we maintain full transparency and collaborate closely with you - ensuring control, clarity, and confidence.

Engage empowers businesses to:

  • Exceed modern customer expectations
  • Realize radical time to value
  • Deliver market leading, innovative solutions
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Virtual Agents

Intelligent Virtual Agents that deliver natural, empathetic interactions.

Rapid
Automation Builder

Intuitive interface, swiftly creates and launches automation workflows.

Automated
Workflow Discovery

Autonomously identifies new automation opportunities.

Insights360™
Integration

Seamlessly integrates with our end-to-end analytics engine to analyze customers’ call experiences.

AI AT THE CORE

Delivers flexible automation and a unified omnichannel experience

ADAPTIVE CUSTOMER JOURNEYS

Leverages AI intelligence and Insights360™ for personalized experiences

RADICAL TIME TO VALUE

Go live in weeks and scale high-impact workflows without IT bottlenecks

 

VOICE-LED, HUMAN CENTRIC

Natural, empathetic interactions at scale, starting with voice

Ready to see Mosaicx in action?

"Engage goes beyond static automation, creating personalized customer experiences and reducing friction in the support journey. The deep integration of generative AI and intelligent automation throughout the platform reinforces Mosaicx as a true innovator in AI-powered enterprise customer engagement.”
Alpa Shah, Global Vice President
CX Practice at Frost & Sullivan
    Mosaicx
Feature Traditional Systems
AI-Native
No
AI at our core—built from the ground up for seamless advanced AI.
Omnichannel Experience
Limited
Voice-led, human-centric—unified, customer focused omnichannel communication.
Radical Time to Value
Months or years for integration
Go live in 90 days or less—rapid deployment, fast results.
Integrations
Limited
Seamless integration with contact centers, CRMs, and more.
Data & Security
Limited
Enterprise-grade security and compliance, including SOC 2 & HIPAA

Ready to See Mosaicx for Yourself?

Experience how our AI native platform composes CX at the speed of business.

Submit the form to book your personalized demo.