AI-Native Customer Experience for
Insurance

Reliable Insurance Experiences
You Can Trust with Adaptive AI

Deliver streamlined, voice-led, and personalized interactions for policyholders. 

 

Empathetic and Helpful 

Situations that require insurance also require compassion and an easy path to resolution. That’s what Mosaicx offers. See how our virtual agent interacts with someone who just experienced a car accident. 

Request a Demo

Impact of Intelligent
Automation in Insurance  

Improve Customer Loyalty 

Mosaicx improves customer retention by up to 10% with seamless customer experiences.  

Collect Information
to Solve Problems

Mosaicx enables organizations to track insights that inform and improve decision making.

Integrate Seamlessly 

Mosaicx easily integrates with your existing technology environment to boost efficiency. 

Insurance by the numbers:

0

Monthly Calls Received

0%

Call Containment

Serving the Complete
Insurance Industry

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Automate aspects of creating, updating, modifying, and renewing insurance policies.

  • Update account information
  • Send renewal reminders
  • Check account status
  • Find an agent
  • Answer FAQ

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Offer empathetic, effective, and efficient service when policyholders need to file a claim. 

  • Collect information
  • Use omnichannel communication
  • Check claim status
  • Send updates
  • Personalize interactions

industry-insurance-billing

 

Automate management of insurance billing programs.

  • Provide statements
  • Send payment reminders
  • Share member-only offers
  • Collect payments
  • Manage member benefits

Mosaicx for Insurance

Download this free guide about using AI-native self-service strategies to modernize experiences for policyholders and see how insurance providers use Mosaicx to meet their needs. 

Read the Playbook

Mosaicx-playbook-500

 

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