Mosaicx Unveils AI-Native CX Platform at CCW Las Vegas
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...
Matt Whitmer
:
March 08, 2024
(Hospitality Technology) - The hospitality industry is subtly yet significantly changing, guided by advancements in AI. This change centers around non-linear customer service, where AI enables an approach to guest interactions that’s simultaneously more personalized and automated. It’s all about harnessing the power of AI to refine the guest experience, making it more responsive to individual guest preferences. And it’s helping brands meet rising expectations in a world where 71% of customers expect companies to deliver personalized CX.
Mosaicx has launched its next-generation Engage platform—an AI-native customer experience solution that enables intelligent, adaptive, and...
Hello from the Mosaicx team! We’re thrilled to launch the inaugural edition of The Conversational AI Report. In this quarterly newsletter, we...
(Retail TouchPoints) - Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience...